Friday, June 10, 2011

Honor service

Unless dogs start dining at Ohio Turnpike food courts they will be able to take the high-road on customer service. A dog behaving correctly is positive customer service.  Over-the-top service is the expected norm at many fine-dining establishments.  Dining at Hardees on the pike, a customer simply wants the ordered combo-meal served fast with accuracy. At this food court you take a number, place it on your table, the food is delivered on a red tray.  When the customer at the next table got his food and he requested, but didn't get,  hot sauce the Hardees employee who delivered the tray said: "I would be honored to get it (hot sauce not the Coke formula or cure for the common cold) for you."  The over-stated use of "honor" is either the best sarcasm tendered by a person making a dull-job zippy or the peak of exaggeration, like any Republican policy statement.  It was thrilling to witness it, hyperbole intended.

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